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Privacy Policy

Effective Date: October 12, 2025

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Thank you for visiting SoulCentements (“we,” “us,” or “our”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, www.soulcentements.com, purchase our products, or use our services.

By using our website or providing your information, you agree to this Privacy Policy.

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1. Information We Collect

 

We collect information in three ways:


(a) Information you provide directly:
When you:

  • Create an account or make a purchase

  • Subscribe to our newsletter or mailing list

  • Schedule coaching sessions

  • Contact us for support

  • Participate in surveys or promotions

We may collect your:

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment details (processed securely via third-party payment gateways)

  • Any additional information you voluntarily provide

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(b) Automatically collected information:
When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent on site

  • Referral source (e.g., Google, social media)
    This helps us understand how visitors use our site and improve our user experience.

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(c) Cookies and tracking technologies:
We use cookies and similar technologies to personalize your experience, analyze site traffic, and remember your preferences.
You can disable cookies in your browser settings, but some site features may not function properly.

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2. How We Use Your Information

 

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your purchases or account

  • Send marketing emails (with your consent)

  • Improve our website, products, and services

  • Provide customer support

  • Comply with legal and tax obligations

We never sell your personal data.

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3. Sharing Your Information

 

We may share your data only when necessary to provide our Services:

  • Service Providers: Trusted third parties who help operate our business (e.g., payment processors, email marketing platforms, shipping carriers).

  • Legal Requirements: When required by law, court order, or government request.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

All third-party partners are required to handle your data securely and only use it for the intended purpose.

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4. Payment Processing

 

We do not store your full credit card information. All payments are processed securely by our third-party payment providers (e.g., Stripe, PayPal, Wix Payments), which comply with PCI-DSS standards.

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5. Email Communications

 

By providing your email, you consent to receive communications from us related to:

  • Orders and account updates

  • SoulCentements news, events, and offers

You can unsubscribe anytime using the link provided in our emails.

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6. Data Retention

 

We retain your information only as long as necessary to:

  • Fulfill orders and provide services

  • Meet legal, accounting, or reporting obligations

  • Maintain records of customer relationships

When your data is no longer needed, we securely delete or anonymize it.

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7. Data Security

 

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
However, no online transmission is 100% secure, and you acknowledge that you share information at your own risk.

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8. Your Rights (U.S. Residents)

 

Depending on your state of residence, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications

  • Request information about how your data is used

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request that we delete your personal information.
We do not sell your personal data.

To exercise any of these rights, email us at info@soulcentements.com.

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9. Children’s Privacy

 

Our website and products are intended for individuals 18 years or older.
We do not knowingly collect information from children under 13.
If we learn that we have inadvertently collected data from a child, we will promptly delete it.

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10. Links to Other Websites

 

Our site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.

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11. International Users

 

Our website is operated from the United States.
If you are accessing it from outside the U.S., you consent to the transfer of your data to U.S. servers and the application of U.S. privacy laws.

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12. Updates to This Policy

 

We may update this Privacy Policy from time to time.
The “Effective Date” above indicates when the most recent version was published.
We encourage you to review this page periodically for updates.

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13. Contact Us

 

If you have any questions, requests, or concerns about this Privacy Policy or your data, please contact us:

SoulCentements
Email: info@soulcentements.com
Address: 1885 Hylan Blvd., #1281
Staten Island, NY 10305
United States

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